TERMS OF USE AND SALES

Last Updated: 13 th February 2020

PLEASE READ AND UNDERSTAND THESE TERMS OF USE AND SALES (“TERMS”) BEFORE ACCESSING, USING, SUBSCRIBING OR PLACING AND ORDER OVER www.ts-exim.com. THESE TERMS CONTAINS DISCLAIMERS OF REFUND, WARRANTIES, AND LIMITATIONS.

THESE TERMS FORM AN THE BASIS OF THE USE AND SALES OF THE PRODUCTS AND SOFTWARES PROVIDED BY TS EXIM SDN BHD

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS IN ITS ENTIRETY, YOU ARE NOT ALLOWED TO PURCHASE, SUBSCRIBE, AND USE THE PRODUCT AND SOFTWARE PROVIDED BY TS EXIM SDN BHD IN ANY MANNER OR FORM WHATSOEVER.

SOFTWARE INTELLECTUAL PROPERTY AND DISTRIBUTION RIGHTS

The intellectual property of the software InteriCAD, KD Max, and Ceramic King software belongs to GUANGZHOU YUAN FANG COMPUTER SOFTWARE ENGINEERING CO., LTD (“YFCAD”).

The intellectual property of the software AiHouse belongs to GUANGDONG 3VJIA INFORMATION TECHNOLOGY CO., LTD. (“AIHOUSE”)

Collectively, the above products are henceforth referred to as SOFTWARE.

TS EXIM SDN BHD (“TS EXIM”) is the partner for YFCAD and AIHOUSE in Malaysia and is the distributor of said SOFTWARE in Malaysia.

The website www.ts-exim.com (“WEBSITE”) is the intellectual property of TS EXIM.

SOFTWARE product sold on www.ts-exim.com (“WEBSITE”) are the property of their respective intellectual property owners including all content, information, logos, photographic images, downloads and design schemes. No material on the SOFTWARE and WWBSITE may be copied,
reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever. The respective SOFTWARE trademark and logo are proprietary marks its intellectual property owners, and the use of those marks is strictly prohibited. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, copyrighted material, trademark, trade name, patent, trade dress, trade secret, or confidential information owned by TS EXIM, YFCAD, and AIHOUSE.

SOFTWARE LICENSE AND TERMS OF USE

If you are purchasing one of the SOFTWARE from TS EXIM, you agree not to use or attempt to use the said SOFTWARE in any unlawful manner to TS EXIM, YFCAD, and AIHOUSE. You further agree not to commit any harmful and unlawful act or attempt any unlawful act on or through the SOFTWARE.

By posting or submitting any materials (including, without limitation, comments, blog entries, social media postings, photos, videos, or any form of informative documents) to TS EXIM via any channel not limited to via WEBSITE, internet groups, social media channels and avenues, or to any of TS EXIM’s employees via email, instant messaging or otherwise, you are representing that you are the owner of the material, and/or making your posting and submission with express consent from the owner of the material. In addition, when you submit, email, text, or deliver or post any materials to TS EXIM, you are granting TS EXIM, and anyone authorized by TS EXIM, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium for any purpose. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any
of your postings or submissions by name, email address or screen name, as deem appropriate by TS EXIM.

You acknowledge that TS EXIM has the right but no obligation to use or display any postings or contributions of any kind and that TS EXIM may elect to cease the use and display of such materials (or any portion thereof), at any time for any reason whatsoever.

TS EXIM PRIVACY POLICY AND YOUR PERSONAL INFORMATION

TS EXIM respects your privacy and the use and protection of your non-public personal information.

Your submission of personal information through this WEBSITE is governed by our Privacy Policy.

TS EXIM’s privacy policy may be viewed at here.

TS EXIM reserves the right to change or alter its Privacy Policy in whole or in part from time-to-time without prior notification.

ORDER PLACEMENT AND ACCEPTANCE

If you order a SOFTWARE from TS EXIM, payment must be received by TS EXIM before your order is accepted. TS EXIM may require additional information regarding your order if any required information was missing or inaccurate; and may cancel or limit an order any time after it has been
placed. Your electronic order confirmation, or any form of confirmation, does not signify TS EXIM’s acceptance of your order. You must contact us immediately at raymond.teh@ts-exim.com in order to modify or cancel your pending order. TS EXIM cannot guarantee that we will be able to amend your order in accordance with your instructions.

All items are subject to availability. TS EXIM will notify you if any item is not available, and revert to you the expected availability date. If the availability of any SOFTWARE is delayed, upon your request, TS EXIM will cancel your order and if previously charged, you will be fully refunded for that specific order.

TS EXIM reserve the right to limit the sales of SOFTWARE to any person, geographic region, or jurisdiction. TS EXIM may exercise this right on a case-by-case basis at TS EXIM’s sole and exclusive discretion.

Your purchase of any SOFTWARE provided by TS EXIM confirms that you have read and agreed to the terms of use and sales of TS EXIM.

All prices advertised in this WEBSITE are in Malaysian Ringgit.

All payments shall be in Malaysian Ringgit.

Potential users can pay by credit card, FPX, or any payment method acceptable by TS EXIM’s appointed payment gateway provider. Payment details shall be collected by the appointed payment gateway provider through their secure infrastructure.

SOFTWARE REFUND POLICY

TS EXIM exercises a no refund policy for any of the SOFTWARE sold if its currently available.

In the event of SOFTWARE unavailability, TS EXIM will notify you, and revert to you the expected availability date. If the availability of the SOFTWARE is delayed, upon your request, TS EXIM will cancel your order and if previously charged, you will be fully refunded for that specific order.

SHIPPING FEES

Unless otherwise stated on the WEBSITE at the time of purchase, if your purchase order requires TS EXIM to ship you a physical product, TS EXIM reserves the right to add applicable shipping to your order. Unless otherwise stated, TS EXIM will fulfill your order within a reasonable time after receipt of your properly completed and verified order. Accurate shipping address and phone number information is required. Delivery timeframes or dates provided are estimates and to be used in reference only. Delivery dates are subject to change. If your order will be delayed, we will contact you either by the e-mail address or contact number that you provided when placing your order.

SOFTWARE USAGE RESULTS

TS EXIM, YFCAD, and AIHOUSE does not promise or guarantee yours or your business success, income, or sales by using the SOFTWARE which was purchased.

TESTIMONIALS, REVIEWS, PICTURES/VIDEOS, AND DESIGN WORK

TS EXIM welcomes comments regarding TS EXIM’s SOFTWARE and services. TS EXIM may use testimonials and/or reviews in whole or in part together with the name, company name, city, and state of the person submitting it. Testimonials may be used for any form of activity relating to TS EXIM, in printed and online media, as TS EXIM determines in its sole and exclusive discretion. Testimonials represent the unique experience of the participants and customers submitting the testimonial, and do not necessarily reflect the experience that you and your business may have using the SOFTWARE

TS EXIM does not promise or guarantee any of the said results highlighted in the testimonials provided to TS EXIM to other users or potential users.

Anything that you submit, provide, and/or post in any social media, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions is and will be treated as non-confidential and nonproprietary, and TS EXIM shall have
the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such submissions by any means and in any form, and to modify, improve, or reverse-engineer such submissions.

Additionally, TS EXIM reserves the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. TS EXIM shall be under no obligation to use any, or any part of, any testimonial or design work submitted.

INDEMNIFICATION
By purchasing and using the SOFTWARE from TS EXIM, you agree to defend, indemnify, TS EXIM, YFCAD, AIHOUSE, its directors, officers, employees, shareholders, licensors, independent contractors, subcontractors, suppliers, affiliates, parent companies, subsidiaries, and resellers from and against any claims, actions, loss, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to attorneys’ fees and costs of any litigation or other dispute resolution,
arising out of, resulting from, or in any way connected with or related to;
i. your use, or misuse of THE SOFTWARE resulting in injury and/or loss,
ii. the information you submit or transmit through the SOFTWARE and/or WEBSITE,
iii. your breach of these Terms, and Privacy Policy
iv. your violation of any law or the rights of a third-party, negligence, willful misconduct, and/or any infringement or misappropriation of any intellectual property of a third-party.

FORCE MAJURE

TS EXIM, YFCAD, and AIHOUSE will not be held responsible to you for any damage, failure, or loss caused by any act of nature beyond TS EXIM, YFCAD, and AIHOUSE’ control.

CHANGES TO THE TERMS OF USE AND SALES

TS EXIM reserves the right to update, modify, change, or replace any part of this terms of use and sales at its sole discretion, without prior notification. All changes to the terms of use and sales will be reflected in this WEBSITE.

CONTACTING TS EXIM

TS EXIM can be contacted through the email raymond.teh@ts-exim.com.